Privacy Policy
Last updated: 2026-03-25
1. Introduction
Mark Systems ("we") is committed to protecting the personal information of its users in accordance with Quebec's Law 25 (Act to modernize legislative provisions as regards the protection of personal information). This policy explains what information we collect, why we collect it, how we use it, and what your rights are.
2. Person Responsible for the Protection of Personal Information
- Name: Marc-André
- Title: Person Responsible for the Protection of Personal Information
- Email: marc@marksystems.ca
3. Personal Information Collected
- Name
- Phone number
- Browsing data (IP address, pages visited, duration)
4. Purposes of Collection
- Contact form: to respond to your inquiries
- Analytics: to improve user experience and site performance
5. Retention Period
Your personal information is retained for 12 months after the last interaction. After this period, it is securely destroyed in accordance with section 23 of Law 25.
6. Third-Party Services
- Vercel — hosting and analytics
- Formspree — contact form processing
7. Transfer Outside Quebec
Some data may be processed in the United States by Vercel and Formspree. We ensure these transfers comply with Law 25 requirements.
8. Your Rights
Under Law 25, you have the right to:
- Access your personal information
- Rectify inaccurate information
- Request deletion of your information
- Withdraw consent at any time
- File a complaint with the Commission d'accès à l'information du Québec (CAI)
To exercise your rights, contact our RPP at marc@marksystems.ca. We will respond within 30 days.
9. Cookie Management
By default, only essential cookies are active. Analytics cookies are only enabled after your explicit consent via the cookie banner. You can change your preferences at any time.
10. Privacy Incident Process
In the event of a privacy incident presenting a risk of serious harm, we commit to: (1) notifying the Commission d'accès à l'information du Québec, (2) notifying affected individuals, (3) maintaining an incident register. Notification email: marc@marksystems.ca.
11. Contact
For any questions regarding this policy:
Mark Systems
Longueuil, QC, Canada
marc@marksystems.ca
RPP: Marc-André — marc@marksystems.ca
