Privacy Policy

Last updated: January 2025

Mark Systems is committed to protecting your privacy. This policy describes how we collect, use, and protect your personal data.

Data Collected

We collect information you provide directly: name, email, phone number, and project details through our contact and brief forms. We also automatically collect technical data (IP address, browser type, pages visited) through analytical cookies.

Use of Data

Your data is used to respond to your inquiries, provide our services, improve our website, and, with your consent, send you relevant marketing communications.

Cookies

We use essential cookies for site functionality and analytical cookies (with your consent) to understand site usage. You can manage your preferences at any time.

Third-Party Sharing

We never sell your data. We share information only with trusted service providers necessary for our services (hosting, analytics) and in compliance with legal requirements.

Data Retention

We retain your personal data as long as necessary for the purposes described, or as required by law. Project data is kept for the duration of our business relationship.

Your Rights

In accordance with Quebec's Law 25 and GDPR, you have the right to access, rectify, delete your personal data, and withdraw your consent. Contact us at info@marksystems.ca to exercise these rights.

Personal Information Protection Officer

In accordance with Quebec's Law 25, Mark Systems has appointed a Personal Information Protection Officer responsible for ensuring compliance with this policy and handling your requests to access, rectify, or withdraw consent for your personal data. You can reach them at info@marksystems.ca or +1 (581) 986-4267. If you are not satisfied with how your request is handled, you may file a complaint with Quebec's Commission d'accès à l'information (CAI).

Contact Us

For any questions about this policy or your personal data, contact us at info@marksystems.ca or +1 (581) 986-4267.

This policy may be updated periodically. We will notify you of any significant changes.